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GENERAL
ERRORS
0x800CCC00
LOAD SICILY FAILED - Authentication did not load.
-
Try closing and
restarting Outlook express
-
If still getting same
error, wait 20-30 minutes for a server reset of your account then
try again
-
It could be a
corruption of the user account in Outlook Express. Try setting up a
second identity and see if it works
0x800CCC01
INVALID CERTIFICATE CONTENT
-
Get your certificate
re-issued by your authority server
0x800CCC02
INVALID CERTIFICATE DATE
-
Get your certificate
re-issued by your authority server
0x800CCC03
USER ALREADY CONNECTED
-
You may be logged in
on another machine. Close all connections on all machines, wait
20-30 minutes and try again
-
Some mail servers will
not recognise an improper disconnection. This will result in the
account being 'Poplocked'. Either wait 20-30 minutes for it to time
out or get somebody to shell into the mail server and stop the mail
task that is running on the account. This can normally only be done
with accounts that have UNIX shells
-
If you are not logged
in on another machine or poplocked then someone may be
using/downloading from your account or something is wrong with your
account
0x800CCC04
CONN
0x800CCC05
NOT CONNECTED TO SERVER
-
Can you get web pages?
If so, you may have the wrong mail server typed in your account
settings or the server may be down
-
If you cannot get web
pages then hang up and try connecting again
-
Reboot the computer
and try again
-
If it's still not
working and you are not getting any web pages, then data may not be
moving across the network properly. Check DNS numbers, remove and
then reinstall TCP/IP in Control Panel > Network.
0x800CCC06
CONN SEND
0x800CCC07
WOULD BLOCK
0x800CCC08
INVALID STATE
0x800CCC09
CONN RECV
0x800CCC0A
MESSAGE DOWNLOAD INCOMPLETE
-
This is a possible
corruption of the pop3uidl file. Close the Internet connection and
all programs. Search for the file 'pop3uidl and delete it. Reconnect
and it should work
-
Repeat step 1 with a
reboot before you check your mail again
-
You may have a corrupt
or a very large file attachment on the mail server. Large file
attachments, mail that are missing headers or mail that do not
conform to the mail RFC's can cause this
0x800CCC0B
SERVER OR MAILDROP IS BUSY
-
Try to retrieve e-mail
about once every 5 minutes. Alternatively, call your ISP help desk
to make sure that the server hasn't crashed
-
You may be logged in
on another machine. Close all connections on all machines, wait
20-30 minutes and then try again
-
Some mail servers will
not recognise an improper disconnection. This will result in the
account being 'Poplocked'. Either wait 20-30 minutes for it to time
out or get somebody to shell into the mail server and stop the mail
task that is running on the account. This can normally only be done
with accounts that have UNIX shells
-
If you are not logged
in on another machine or poplocked then someone may be
using/downloading from your account or something is wrong with your
account
0x800CCC0C
NOT INIT
0x800CCC0D
CANT FIND HOST - Cannot locate server
-
This error can appear
if you have 'notify me if there are any new newsgroups'
selected but don't have a news account set up. Go to TOOLS >
OPTIONS > GENERAL TAB and untick this option.
-
If Norton Antivirus is
installed then read this article.
-
Can you get web pages?
If so then you may just have the wrong mail server typed into your
account details or the server may be down
-
If you cannot get web
pages then hang up and try connecting again
-
Reboot the computer
and try again
-
If it's still not
working and you are not getting any web pages, then data may not be
moving across the network properly. Check DNS numbers, remove and
then reinstall TCP/IP in Control Panel > Network.
0x800CCC0E
FAILED TO CONNECT - Cannot connect to server
-
This error can appear
if you have 'notify me if there are any new newsgroups'
selected but don't have a news account set up. Go to TOOLS >
OPTIONS > GENERAL TAB and untick this option.
-
If Norton Antivirus is
installed then read this article.
-
Can you get web pages?
If so then you may just have the wrong mail server typed into your
account details or the server may be down
-
If you cannot get web
pages then hang up and try connecting again
-
Reboot the computer
and try again
-
If it's still not
working and you are not getting any web pages, then data may not be
moving across the network properly. Check DNS numbers, remove and
then reinstall TCP/IP in Control Panel > Network.
0x800CCC0F
CONNECTION DROPPED
-
The modem or network
cable was disconnected. If this happens frequently then try updating
the modem drivers or adding an Init string. Possible cause may be
line noise.
0x800CCC10
INVALID ADDRESS - Address not known on server
-
Check the spelling in
the TO: field of the e-mail. Delete the old message from the Outbox
and then try it again.
0x800CCC11
INVALID ADDRESS LIST - Mailing list not known on the server
-
Check the spellings of
the address list and try it again.
-
Check with the
administrator (if any) to see if you have the correct access to the
list from the terminal you are using.
0x800CCC12
SOCKET READ ERROR - Unable to send Winsock request
-
Remove the TCP/IP
protocol and reinstall it. In windows, go into Network from the
Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC13
SOCKET WRITE ERROR - Unable to read Winsock
-
This error sometimes
appears when trying to download e-mails with an attachment. Having
software such as Netnanny installed can cause this to happen.
Disabling the software can resolve this error.
-
Remove the TCP/IP
protocol and reinstall it. In windows, go into Network from the
Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC14
SOCKET INIT ERROR - Unable to initialise Winsock.
-
Remove the TCP/IP
protocol and reinstall it. In windows, go into Network from the
Control Panel. NOTE: You may need your Windows CD for this task! In
Windows XPsp2 and later open a command prompt and type "netsh
winsock reset".
0x800CCC15
SOCKET CONNECT ERROR - Unable to open Windows socket
-
Remove the TCP/IP
protocol and reinstall it. In windows, go into Network from the
Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC16
INVALID ACCOUNT - User account not recognised
-
Check the spelling of
the account name and re-enter the password taking care to spell it
correctly.
0x800CCC17
USER CANCEL
-
You have pressed the
cancel button
-
You may have mail that
are missing headers, mail that does not conform to the mail RFC's or
a corrupt or very large file attachment on the mail server.
-
If you pressed cancel
because it is taking a long while or is timing out then the pop3uidl
file may be corrupted. Close your Internet connection and all other
programs. Find and delete the file, pop3uidl, reconnect and try it
again.
-
If still the same
error then repeat step 3, and reboot before trying to check the mail
again.
0x800CCC18
SICILY LOGON FAILED - Logon attempt failed
-
Check account
information, making sure account is not case sensitive, close
Outlook Express, restart the computer and try reconnecting.
-
Create a different
identity and see if it will logon on from this identity with the
same information.
-
Make sure the account
is still active with the ISP and that the ISP is not having an
e-mail outllook.
0x800CCC19
TIMEOUT
-
This is a possible
corruption of the pop3uidl file. Close the Internet connection and
all programs. Search for the file 'pop3uidl and delete it. Reconnect
and it should work
-
Repeat step 1 with a
reboot before you check your mail again
-
You may have a corrupt
or a very large file attachment on the mail server. Large file
attachments, mail that are missing headers or mail that do not
conform to the mail RFC's can cause this
0x800CCC1A
SECURE CONNECT FAILED - Unable to connect using SSL
-
Your ISP may not
require an SSL connection. Turn off SSL in the e-mail account
properties and try again
POP3
ERRORS
0x800420CB
POP3 NO STORE - Mail cannot be stored on server
0x800CCC90
POP3 RESPONSE ERROR - Client response invalid
0x800CCC91
POP3 INVALID USERNAME - Invalid username or username not found
0x800CCC92
POP3 INVALID PASSWORD - Password not valid for account
0x800CCC93
POP3 PARSE FAILURE - Unable to interpret response
0x800CCC94
POP3 NEED STAT - STAT command required
0x800CCC95
POP3 NO MESSAGES - No messages on the server
0x800CCC96
POP3 NO MARKED MESSAGES - No messages marked for retrieval
0x800CCC97
POP3 POPID OUT OF RANGE - Message ID out of range
SMTP
ERRORS
0x800CCC60
SMTP RESPONSE ERROR - Invalid response
0x800CCC61
SMTP UNKNOWN RESPONSE CODE - Unknown error code
0x800CCC62
SMTP 500 SYNTAX ERROR - Syntax error returned
0x800CCC63
SMTP 501 PARAM SYNTAX - Parameter syntax incorrect
0x800CCC64
SMTP 502 COMMAND NOTIMPL - Command not implemented
0x800CCC65
SMTP 503 COMMAND SEQ - Improper command sequence
0x800CCC66
SMTP 504 COMMAND PARAM NOTIMPL - Command not implemented
0x800CCC67
SMTP 421 NOT AVAILABLE - Command not available
0x800CCC68
SMTP 450 MAILBOX BUSY - Mailbox is locked and busy
0x800CCC69
SMTP 550 MAILBOX NOT FOUND - Mailbox not found
0x800CCC6A
SMTP 451 ERROR PROCESSING - Error processing request
0x800CCC6B
SMTP 551 USER NOT LOCAL - User mailbox is known but mailbox not on
this server
0x800CCC6C
SMTP 452 NO SYSTEM STORAGE - No space to store messages
0x800CCC6D
SMTP 552 STORAGE OVERFLOW - Storage limit exceeded
0x800CCC6E
SMTP 553 MAILBOX NAME SYNTAX - Invalid mailbox name syntax
0x800CCC6F
SMTP 554 TRANSACT FAILED - Transaction failed
0x800CCC78
SMTP REJECTED SENDER - Unknown sender
- This is caused by having the
incorrect e-mail address in the 'Reply To' field
0x800CCC79
SMTP REJECTED RECIPIENTS - Server rejected recipients
0x800CCC7A
SMTP NO SENDER - No sender address specified
0x800CCC7B
SMTP NO RECIPIENTS - No recipients specified
NNTP
ERRORS
0x800CCCA0
NNTP RESPONSE ERROR - News server response error
0x800CCCA1
NNTP NEWSGROUPS FAILED - Newsgroup access failed
0x800CCCA2
NNTP LIST FAILED - LIST command to server failed
0x800CCCA3
NNTP LISTGROUP FAILED - Unable to display list
0x800CCCA4
NNTP GROUP FAILED - Unable to open group
0x800CCCA5
NNTP GROUP NOTFOUND - Group not on server
0x800CCCA6
NNTP ARTICLE FAILED - Message not on server
0x800CCCA7
NNTP HEAD FAILED - Message header not found
0x800CCCA8
NNTP BODY FAILED - Message body not found
0x800CCCA9
NNTP POST FAILED - Unable to post to server
0x800CCCAA
NNTP NEXT FAILED - Unable to open next message
0x800CCCAB
NNTP DATE FAILED - Unable to display date
0x800CCCAC
NNTP HEADERS FAILED - Unable to display headers
0x800CCCAD
NNTP XHDR FAILED - Unable to display MIME headers
0x800CCCAE
NNTP INVALID USERPASS - Invalid username or password
RAS/DUN
ERRORS
0x800CCCC2
RAS NOT INSTALLED - RAS/DUN not installed
0x800CCCC3
RAS PROCS NOT FOUND - RAS/DUN process not found
0x800CCCC4
RAS ERROR - RAS/DUN error returned
0x800CCCC5
RAS INVALID CONNECTOID - Connectoid damaged or missing
0x800CCCC6
RAS GET DIAL PARAMS - Error getting dial settings
WINSOCK
ERRORS
0x800CCC40
WINSOCK WSASYSNOTREADY - Network subsystem is unusable
0x800CCC41
WINSOCK WSAVERNOTSUPPORTED - Windows Sockets cannot support this
application
0x800CCC42
WINSOCK WSAEPROCLIM
0x800CCC43
WINSOCK WSAEFAULT - Bad address
0x800CCC44
WINSOCK FAILED WSASTARTUP - Unable to load Windows Sockets
0x800CCC45
WINSOCK WSAEINPROGRESS - Operation now in progress
IMAP
ERRORS
0x800CCCD1
IMAP LOGINFAILURE - Login failed
0x800CCCD2
IMAP TAGGED NO RESPONSE - Message tagged
0x800CCCD3
IMAP BAD RESPONSE - Invalid response to request
0x800CCCD4
IMAP SVR SYNTAXERR - Syntax error
0x800CCCD5
IMAP NOTIMAPSERVER - Not an IMAP server
0x800CCCD6
IMAP BUFFER OVERFLOW - Buffer limit exceeded
0x800CCCD7
IMAP RECVR ERROR - Recovery error
0x800CCCD8
IMAP INCOMPLETE LINE - Incomplete data
0x800CCCD9
IMAP CONNECTION REFUSED - Connection not allowed
0x800CCCDA
IMAP UNRECOGNISED RESP - Unknown response
0x800CCCDB
IMAP CHANGEDUID - User ID has changed
0x800CCCDC
IMAP UIDORDER - User ID command failed
0x800CCCDD
IMAP UNSOLICITED BYE - Unexpected disconnect
0x800CCCDE
IMAP IMPROPER SVRSTATE - Invalid server state
0x800CCCDF
IMAP AUTH NOT POSSIBLE - Unable to authorize client
0x800CCCE0
IMAP OUT OF AUTH METHODS - No more authorization types
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